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Current Version:
TheStubware Version : 1.7.8
Library date : 2010-04-11
Malware removal instructions
Remove Your PC Protector
Remove Antispyware Soft
Remove Security essentials 2010
Remove Desktop Security 2010
Remove Internet Security 2010
Remove Vista Smart Security 2010
Remove Total XP Security
Remove H8SRTd.sys rootkit
Remove Mysecuritysoft.com hijacker
Remove AntiVir rogue program
Remove Additional Guard
Remove Alpha Antivirus
Remove VirusResponse Lab 2009
Remove Content security
Remove thefeedyard.com hijacker
Remove Antivirus Pro 2010
Remove rootkit-based malware
Remove stubborn malware files
Remove Rootkit.SKYNET
Remove Trojan Alureon
Remove "Your computer is infected" balloon
Remove search engine redirect malware
Remove about:blank hijacker
Remove Personal antivirus malware
Remove windowsclick.com hijacker
Remove adtrgt.com popup
Remove random popups
Remove trojan braviax (braviax.exe)
Remove rogue PC_Antispyware2010
Remove niheradomen.com hijacker
Remove rogue Antivirus 2010
Remove Home Antivirus 2010
Remove Trojan Fakeavalert
Remove Windows Police Pro
Remove winibluesoft
Remove GreenAV
Remove Rogue.SaveKeeper
Remove Antivirus System Pro
Remove Personal Guard 2009
Remove Virus Doctor
Remove Total Security Malware
Remove Security Tool Malware
Remove World Anti Spy Malware
Remove globexonline hijacker
Remove Livefeedinc hijacker

What is rootkit-based malware

The term rootkit is used to describe the mechanisms and techniques whereby malware, including viruses, spyware, and trojans, attempt to hide their presence from spyware blockers, antivirus, and system management utilities.


Usually a kernel mode rootkit has a service key created under the registry key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services, and a .sys file created in %SystemRoot%\System32\drivers, "%SystemRoot" is a variant, it is the folder where Windows is installed, in most case, it is the folder "C:\Windows".


Currently most anti-malware programs can detect the presence of a rootkit-based malware but cannot delete it, because the rootkit-based malware is started at the very early time during Windows startup, it then protects its file from being deleted. Some anti-malware programs then set the rootkit's .sys file to a registry value "PendingFileRenameOperations", this registry value asks Windows to delete the rootkit file at next Windows reboot. But most rootkit-based malware also know this trick, so they start monitoring this registry value, once the value matches the rootkit's file, the rootkit will delete the value "PendingFileRenameOperations" then the deletion will fail.


How to use TheStubware to remove rootkit-based malware

TheStubware uses a different method to delete kernel mode rootkit-based malware.

Currently TheStubware can detect many kernel mode rootkit-based malware, if the rootkit is found by TheStubware, just click "Fix Selected" button, then TheStubware will delete it automatically.

If the rootkit is found by other anti-malware programs but failed to delete, you can try to use TheStubware to delete it, please follow the steps below :

  • Open "notepad.exe" from "Start -> Run", for Windows Vista, you can type "notepad" in the "Start search" edit box
  • Copy and paste the following text into notepad:

    <RSF>
    <SERVICE>%Rootkit Service Key%</SERVICE>
    <FILE>%Rootkit file%</FILE>
    </RSF>

  • Replace the "%Rootkit Service Key%" with the key found by other anti-malware programs, Replace the "%Rootkit file%" with the file fould by other anti-malware programs
  • Click "File -> Save" in notepad, save it in any name and to a place where you can find it easily
  • Run TheStubware, drag and drop the file you saved just now into TheStubware window, then TheStubware will do the deletion, in most situation, you need to reboot Windows to complete the deletion.

Download TheStubware



Success story

In the past few weeks, many user's computer were infected by a search engine redirect malware, this malware use rootkit technique to hide its .sys file from being detected. Some other anti-malware programs can detect its service key "TDSSserv.sys", but when you open the service key using regedit to find its .sys file, you will find the regedit displays nothing, just an empty key, actually the key information is hidden by the rootkit. When you try to delete the service key in regedit, you get an error message saying the key can't be deleted.


Using TheStubware to scan, an item is checked as follow :
rootkit : TDSSserv.sys=\SystemRoot\system32\drivers\TDSSmhxt.sys

Click "Fix Selected" button, then restart Windows, the rootkit is gone.

About TheStubware

TheStubware is a FREE malware removal tool with a real time protection. It can help you remove those stubborn malware and protect you from being infected again. Download TheStubware

Leave your comment (Currently 4 comments)

How do I know the service key of a rootkit ?
Commented by Sisi-- 08/18/09 11:09:22
Only kernel mode rootkit have a service key, it is detected by TheStubware or other anti-rootkit programs. If you can't find the rootkit service key or file, please paste your log file to the forum.
Commented by Michael-- 08/18/09 11:28:51
Is this a problem? Scan "Anti-Rootkit scan" was finished. Rootkits;"1";"0";"1" Scan started:;"Tuesday, September 15, 2009, 4:04:04 PM" Scan finished:;"Tuesday, September 15, 2009, 4:04:27 PM (22 second(s))" Total object scanned:;"4102" User who launched the scan:;"SYSTEM" Rootkits File;"Infection";"Result" C:\WINDOWS\System32\Drivers\agn7jzlf.SYS;"Hidden driver";"Object is hidden"
Commented by William Haire-- 09/15/09 13:25:02
This must be a rootkit.
Commented by Michael-- 09/15/09 14:37:51
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